In a new consumer engagement move, Best Buy is upgrading its app, using AI and other technologies to create more personalized consumer shopping experiences. The company stated that an important improvement consumers will find evident is better tailoring of what Best...
As it continues to update operations and systems, Walmart has announced two initiatives that advance its technological contribution to customer experience and supply chain. The company’s Sam’s Club operation is expanding the use of exit verification technology. Rather...
Walmart continues to use emerging technology in support of key initiatives, including automation and employee development. Whether its automated forklifts or clean power generation, Walmart has been increasingly aggressive in applying technological solutions to...
A survey by Coresight Research and Simbe found retailers across multiple channels report losing 4.5% in revenue on average because of in-store inefficiencies. The Coresight/Simbe survey addresses the do-it-yourself/home center, drugstore, grocery, mass merchandise...
Sam’s Club wants to transform the warehouse club experience with technology that makes shopping in the environment easier and faster. In a blog post, Todd Garner, interim chief product officer, Sam’s Club, noted technology can provide better shopping and working...
