Warehouse clubs dominated the American Customer Satisfaction Index among general merchandise retailers, but Macy’s and Target were also among the leaders. Costco and Macy’s led all others with a satisfaction score of 82 with Target and Sam’s Club just behind at...
In response to customer feedback, Staples has transformed its loyalty program and is relaunching it under the banner Easy Rewards, with a special savings event on February 29. Now, the loyalty program is points-based and delivers personalized savings and perks...
Ubique Group, a merchandiser of furniture and décor, has teamed up with Martha Stewart to launch a new line of home office products including furniture and storage. The 112-piece collection consists of commercial-quality office furniture in an assortment of styles and...
As the back-to-school shopping season peaks, Staples is offering products for under $1 on select supplies that top teacher’s lists as well as fun, new prints kids will want to show off in the classroom, the company announced, even as it touts the benefit of using the...
Multiple notable occasions are upcoming, and the retail industry is responding to them with an eye toward celebration. The National Retail Federation expects Father’s Day spending this year to total $20 billion, almost on par with last year’s record-setting figure of...
