The 2023 Omnichannel Experience Index study by Incisiv, in collaboration with Blue Yonder and Microsoft, recognized retail leaders that offer the richest omnichannel experience maturity across the four key areas, and it includes a company that once resisted diving...
In a letter to Congressional leadership, 20 CEOs of leading retailers expressed urgent concern over the growing impact of organized retail crime on retail employees and communities across the United States, according to a statement from the Retail Industry Leaders...