by Mike Duff | Apr 21, 2023 | Retail Articles
JCPenney has appointed Katie Mullen chief customer officer as the company seeks to integrate in-store and online operations more thoroughly. Mullen was the company’s chief digital officer and will continue to oversee e-commerce strategy and omnichannel development,...
by Mike Duff | Mar 29, 2023 | Featured News, Retail Articles
The National Retail Federation expects retail sales growth between 4% and 6% in 2023 with revenues reaching between $5.13 trillion and $5.23 trillion, the organization stated in its annual industry forecast. The 2023 figure compares with 7% growth to $4.9 trillion in...
by Mike Duff | Mar 27, 2023 | Retail Articles
Financial service provider Synchrony has released its new Future of Shopping study, which reveals that consumers seek highly personalized experiences that simplify choice and flexibility, the company announced. Synchrony noted that more than 80% of shoppers will...
by Mike Duff | Mar 21, 2023 | Retail Articles
In Engagement Labs’ TotalSocial Most Loved Brands this year the strong response to one retailer’s offline presence may not surprise anyone, but the appearance of another in the online top 10 might catch some unaware. Engagement Labs, which monitors online...
by Mike Duff | Mar 9, 2023 | Retail Articles
The fourth quarter was a good one for BJ’s with comparable sales up solidly and earnings gaining more than enough to beat a Wall Street estimate. Net income was $129.8 million, or 95 cents per diluted share, versus $107.6 million, or 78 cents per diluted share, in the...