According to ICSC’s shopping forecast, retail sales should grow 3% to 3.5% during the holidays, even as the organization’s shopping intention study predicts that more consumers will be out shopping this season. The shopping forecast from the former International...
According to the 2024 U.S. Back-to-School Consumer Sentiment Survey from Sensormatic Solutions, a Johnson Controls company, 74% of consumers plan to conduct their classroom return shopping in-store, which remains the top option chosen year-over-year. However, the...
Although the course of its omnichannel development wasn’t always smooth, Walmart stands on the brink of a significant revolution. The retailing giant is poised to bring together a range of dynamics and functions into a greater harmony internally as the company...
A new study from ShipStation and Retail Economics indicates that 73% of U.S. consumers blend online research, physical store visits and options such as buy-online-pickup-in-store or in-store returns on their way to making purchase decisions. Key findings from the...
Publix is promoting David Finger to vice president of customer experience, succeeding Bob Bechtel, who will retire on March 31 after 45 years of service. Finger has been the director of omnichannel, the company noted. He started with Publix in 1993 as a front service...
