A new report sponsored by nShift, a delivery and experience management firm, reports more than half of participants in a global survey consider easy returns as the most important factor in their shopping decisions, ahead of retailers offering the lowest price or the...
Returns began pouring into retailers early in the post-holiday time frame, according to nShift, which produces parcel delivery management software. In an analysis nShift conducted, December 28 — dubbed Returns Wednesday — was the biggest day for consumers returning...
