Macy’s has appointed Massimo Magni chief customer and digital officer to guide the company’s web-based strategy. In his role, Macy’s stated, Magni will align customer-centric strategies that leverage data and analytics to enhance consumer shopping across touchpoints...
Bed Bath & Beyond is continuing to add new leadership to its turnaround effort with the appointment of Bart Sichel as executive vice president and chief marketing and customer officer. Sichel will oversee integrated marketing and customer strategies for Bed Bath...
Consumers in the United States want to go back to their old, pre-pandemic shopping habits while maintaining those they developed while COVID-19 kept them homebound, according to a Consumer Pulse study by McKinsey & Co. More people across the country have...