Retail merchandise returns in 2023 totaled some $743 billion, accounting for 14.5% of total sales, according to a report published by the National Retail Federation and Appriss Retail. The total included about $101 billion in fraudulent returns, which translates to a...
Retailers expect consumers to return more than $761 billion in merchandise sold last year for an average of 16.6% of total U.S. retail sales, which soared to $4.58 trillion in 2021. According to a report from the National Retail Federation and Appriss Retail, the 2021...
