In a recent survey, retail employees cited returns fraud and policy abuse as the top trends having the most significant impact on their companies today, outranking factors such as operational costs and supply chain challenges. Loop, a return management platform...
A survey sponsored by Loop, a return management platform for e-commerce brands, found that 39% of online shoppers admit to engaging in return policy abuse or fraudulent behaviors in the past 12 months or know someone who has. The behaviors ranged from outright fraud...
Market research firm Freedonia points out that retailers are investing more deeply in various facets of sustainability, including ways to make their product assortments more eco-friendly. Freedonia particularly cited The Kroger Co. announcement of its launching a...
