According to ICSC’s 2024 Back-to-School Consumer Survey, 54% of shoppers in the United States expect to purchase most back-to-school items in physical stores and 46% say that browsing and shopping in-store has the most influence on what products they buy. Despite an...
According to the 2024 U.S. Back-to-School Consumer Sentiment Survey from Sensormatic Solutions, a Johnson Controls company, 74% of consumers plan to conduct their classroom return shopping in-store, which remains the top option chosen year-over-year. However, the...
Financial service provider Synchrony has released its new Future of Shopping study, which reveals that consumers seek highly personalized experiences that simplify choice and flexibility, the company announced. Synchrony noted that more than 80% of shoppers will...
Two-thirds of Americans plan to spend either the same or more in 2023 as they did in 2022 on retail purchases despite continued inflation and the potential of a recession. But a significant proportion will be deal hunting, and they’ll be doing a lot of it in physical...
A report released by the National Retail Federation and Appriss Retail indicates that consumers will return about $816 billion worth of retail merchandise purchased in 2022, but added that the average rate of return has remained just about flat at 16.5% versus 16.6%...
