At a time when they are using technology to free workers up for supper interaction, many companies worry that their employee training is insufficient for them to reach their customer experience goals. EduMe, a frontline training platform for the retail and hospitality...
In advancing its AI capabilities, Amazon has struck a deal with Anthropic that includes an investment of up to $4 billion, giving it a minority ownership stake in the company. Amazon developers and engineers will be able to build using Anthropic models via Amazon...
In approaching its fall Circle Week promotional event October 1-7, Target Corp. is getting a fast start by unveiling a wide range of discounts that are on the way and introducing an initiative designed to generate early consumer engagement. As such, the company has...
The Aaron’s Co. has appointed Russell Falkenstein, executive vp, COO, lease-to-own and named two new board of director members. He will oversee all lease-to-own operations at Aaron’s and BrandsMart Leasing. Falkenstein was senior vp, chief strategy,...
Family Dollar is launching a new app that it says will give customers a fresh mobile shopping and saving experience. Featuring a new interface and smoother navigation, the app will help shoppers manage coupons using the redesigned wallet feature, explore engaging...