As it continues to confront back actors on its platform, Amazon released its second Brand Protection Report covering how the company is acting on commitments regarding the authenticity of goods sold. In 2021, Amazon noted, the company invested more than $900 million...
Amazon has filed lawsuits against fake review brokers who orchestrate the posting of incentivized and misleading product reviews in exchange for money or free products, the company announced. The lawsuits target two major fake review brokers, AppSally and Rebatest,...
Retailers expect consumers to return more than $761 billion in merchandise sold last year for an average of 16.6% of total U.S. retail sales, which soared to $4.58 trillion in 2021. According to a report from the National Retail Federation and Appriss Retail, the 2021...