At a time when they are using technology to free workers up for supper interaction, many companies worry that their employee training is insufficient for them to reach their customer experience goals. EduMe, a frontline training platform for the retail and hospitality...
Walmart is using a new artificial intelligence application to help office employees work more efficiently. In a post on LinkedIn Donna Morris, Walmart execution vp and, chief people officer, and co-author Cheryl Ainoa, executive vp, new businesses and emerging...
Consumers have returned to shopping at physical retail stores in the aftermath of the COVID-19 pandemic, but they aren’t necessarily happy with what they’ve found. In a new study from Theatro first voice-enabled mobile communication platform, 41% of consumers said...
In a note to employees posted on the company’s website, Walmart U.S. president John Furner announced that the company is raising wages and investing in store, auto care and employees who are looking to join its transportation operations. Next month Walmart will launch...
As the holidays get closer, JCPenney is looking to hire 21,000 workers and getting set to drive some excitement with Black Friday deals, flexible and convenient omnichannel shopping experiences, and stylish gifts, the company announced. This year, JCPenney has set a...
