CVS Makes Executive, Loyalty Program Changes

CVS Makes Executive, Loyalty Program Changes

In dual developments, CVS Health announced executive and loyalty program updates. CVS Pharmacy, the company’s retail division, will offer two membership tiers going forward, ExtraCare and ExtraCare Plus, one free and the other fee-based. ExtraCare, the free program,...
DHL: Consumers Concerned About Delivery Issues

DHL: Consumers Concerned About Delivery Issues

In its Global Online Shopper Survey for 2023, DHL eCommerce reported that 95% of shoppers have abandoned a purchase in the past because a preferred delivery option, such as home delivery or the ability to ship to parcel lockers wasn’t available. Also important for...