Publix is promoting David Finger to vice president of customer experience, succeeding Bob Bechtel, who will retire on March 31 after 45 years of service. Finger has been the director of omnichannel, the company noted. He started with Publix in 1993 as a front service...
JCPenney is putting $1 billion back into the business in an effort to boost the omnichannel customer experience — including technology and physical store upgrades— elevate merchandising and advance supply chain operations. Katie Mullen, JCPenney chief customer...
The Home Depot has appointed Matt Carey executive vp of customer experience and Fahim Siddiqui executive vp and chief information officer. In his just-created role, Carey will lead the design and development of new and innovative solutions that drive a seamless...
