Warehouse clubs dominated the American Customer Satisfaction Index among general merchandise retailers, but Macy’s and Target were also among the leaders. Costco and Macy’s led all others with a satisfaction score of 82 with Target and Sam’s Club just behind at...
Over Cyber Weekend 2023, market researcher Numerator surveyed more than 5,000 verified buyers to find out about purchasing decisions and discovered that Amazon and Walmart led on sales. As part of its holiday-related research, Numerator noted that Black Friday was the...
In an “uneven” demand environment, Best Buy beat a Wall Street estimate on earnings, missed one on sales and noted its efforts to reconstitute operations to position itself for better market conditions. Net earnings were $263 million, or $1.21 per diluted share,...
Home is tied for second place with Home Essentials after Apparel & Shoes as the top category purchased in the first phase of Amazon’s Prime Big Deal Days. Among verified purchasers, according to market researcher Numerator, 23% of Big Deals Days shoppers bought...
Market researcher Numerator said Amazon and Walmart were the leading retailers for back-to-college shoppers, with each retailer gaining share of back-to-college spending in 2023 versus 2022. According Numerator’s recent report, Back-to-College in a Shifting...