In a new consumer engagement move, Best Buy is upgrading its app, using AI and other technologies to create more personalized consumer shopping experiences. The company stated that an important improvement consumers will find evident is better tailoring of what Best...
Best Buy overcame a challenging discretionary spending climate to beat a Wall Street estimate for earnings and revenue for the fourth quarter despite lower comparable sales. Net earnings for the 14-week fourth quarter were $460, or $2.12 per diluted share, versus...
Warehouse clubs dominated the American Customer Satisfaction Index among general merchandise retailers, but Macy’s and Target were also among the leaders. Costco and Macy’s led all others with a satisfaction score of 82 with Target and Sam’s Club just behind at...
Over Cyber Weekend 2023, market researcher Numerator surveyed more than 5,000 verified buyers to find out about purchasing decisions and discovered that Amazon and Walmart led on sales. As part of its holiday-related research, Numerator noted that Black Friday was the...
In an “uneven” demand environment, Best Buy beat a Wall Street estimate on earnings, missed one on sales and noted its efforts to reconstitute operations to position itself for better market conditions. Net earnings were $263 million, or $1.21 per diluted share,...
