Retail merchandise returns in 2023 totaled some $743 billion, accounting for 14.5% of total sales, according to a report published by the National Retail Federation and Appriss Retail. The total included about $101 billion in fraudulent returns, which translates to a...
A report released by the National Retail Federation and Appriss Retail indicates that consumers will return about $816 billion worth of retail merchandise purchased in 2022, but added that the average rate of return has remained just about flat at 16.5% versus 16.6%...
