Survey: Online Shopper Frustration Lingers

Survey: Online Shopper Frustration Lingers

In a survey it sponsored in 2021, Coveo found that retailers often failed to meet consumers’ rising e-commerce expectations, and the company didn’t find much difference in 2022. Coveo, a cloud-based relevance platform focused on digital interactions, sponsored a...
Survey: Online Shopper Frustration Lingers

Mastercard: E-Commerce Enjoyed a Solid July

Mastercard SpendingPulse identified July as a good month for e-commerce, amid major promotional events such as Amazon’s Prime Day. According to the ongoing SpendingPulse study, which measures in-store and online sales across all forms of payment, retail spending...