by Mike Duff | Jan 16, 2025 | Retail Articles
Economic uncertainty looms and the impact of artificial intelligence is on consumer minds according to a new study from market researcher First Insight, which contends price dominates current purchasing decisions. The study also indicates generational divides are...
by Mike Duff | Jan 14, 2025 | Retail Articles
A survey sponsored by Talkdesk, a customer experience technology provider, revealed 88% of responding consumers used AI in some form during the recent holiday retail season, and 56% of shoppers said they were happier from having the technology available for support....
by Mike Duff | Jan 6, 2025 | Featured News, Retail Articles
Customer relationship management services provider Salesforce reported online retail sales during the 2024 holidays surged to a record $1.2 trillion globally and $282 billion in the United States, but the company noted subsequently high product returns could dampen...
by Mike Duff | Dec 18, 2024 | Retail Articles
With retailers employing strategies to make the last few days up to Christmas lucrative, Salesforce reported global online sales for the 2024 holiday season from November 1 to December 15 reached $849 billion, up 4% year-over-year. Although the gains so far this...
by Mike Duff | Dec 12, 2024 | Retail Articles
In anticipation of its 2024 analyst and investor conference, Lowes Cos. shared its growth and productivity initiatives for the year ahead emphasizing e-commerce development, service to the professional community, more stores merchandised for rural consumers and the...
