In a move that will bring it particular experience and expertise, Macy’s has tapped executives from The Michaels Cos. and Zipcar for the company’s board.
Macy’s announced that Ashley Buchanan, Michael’s CEO, and Tracey Zhen, Zipcar president, had joined its board of directors.
Buchanan, Macy’s pointed out, has led Michaels through a significant transformation that included a refreshed omnichannel experience and reinvigorated store business that resulted in record growth, financial and operational performance. Before Michaels, Buchanan served in various roles at Walmart, including chief merchant for the U.S. e-commerce business, Macy’s noted, where he introduced an omnichannel approach to operations.
Zhen oversees all facets of the business in her role at Zipcar, the world’s leading car-sharing network, but focuses particularly on leveraging innovation and technology to grow the company’s position as a category leader, Macy’s indicated. She has more than 20 years of experience in leadership roles at consumer technology companies, including TripAdvisor and Expedia, where she held general management positions.
“We are very pleased to welcome these two proven and innovative leaders to the Macy’s, Inc. board of directors,” said Jeff Gennette, Macy’s chairman and CEO, in announcing the appointments. “Ashley and Tracey bring valuable and highly relevant expertise that will help our company continue to execute our Polaris strategy and drive growth. Ashley brings decades of experience in retail and history of overseeing omnichannel transformations efforts at both Michaels and Walmart. We also look forward to leveraging Tracey’s global consumer technology background and track record of fueling innovation and applying technology to deliver growth. Our board and overall organization will benefit from their fresh perspectives as we continue to advance our integration of innovative digital shopping and compelling stores to most effectively meet the needs of our current and future customers, from off-price to luxury.”